Shipping & Returns

Orders ship within 2-3 business days. If an item is out of stock and was somehow able to be ordered, you will be notified via email.

Canada: Flat rate shipping $10.00

United States: Flat rate shipping $15.00

For international orders, please note that it is the customer's full responsibility to pay if any local duties and/or taxes are incurred, and Casa Betina has no control on amounts, as these are stipulated by local governing laws.

Due to the nature of the product being handmade, we do not accept returns. We package the items with the utmost care and safety for travel. Should your item arrive damaged, please contact your local Postal Office. Once the item leaves our hands we are not responsible for any possible damages.